Testimonials and Awards
Downes Swimming Pool Company has been Better Business Bureau accredited since 2002. This certificate represents an A+ rating and BBB's opinion of how the business is likely to interact with its customers. The BBB seeks and uses information directly from businesses and from public data sources. The extensive criteria used to evaluate Downes includes customer feedback, time in business, transparent business practices, and overall business track record. Downes Swimming Pool Company is committed to delivering innovative design and service excellence to every one of its customer.
- Mary Anne Clark
We had the best experience building our pool with Downes. From the conception of the project with the owner, Mike to the execution with our project manager, Brian--every single thing went smoothly. The follow up and attention to detail has been amazing. And we are very happy with the way they service our pool for us for weekly cleanings, too. We LOVE our finished product and would highly recommend them to anyone considering putting in a pool.
- Andrea Thome
I want to compliment your guys (Alex, Aurelio, and now Cody) on their exceptional professionalism. I was so impressed with how personable, kind, and attentive to my questions and concerns they were. I am very glad we changed our service to Downes.
- CAMI GERSTUNG
I just want to tell you that the guys that are starting up our pool today are great! Victor has been so kind, courteous, helpful, smart, respectful....I feel like I could go on and on. Great job hiring and training great employees!
- TAMMY & DAN WOLF
Downes Swimming Pool Company built our pool in 1992 and have maintained it all but one year since that time (one year we tried another company that advertised a lower price, but that was a terrible experience). Downes opens our pool every year, does weekly maintenance, and closes the pool. They service any issues we have during the use of our pool - and are always responsive no matter if it is a simple issue or an urgent problem (such as a flood after a major rain storm). We would recommend them in the highest manner and have no reservations.
- LANCE PETERSON
I have used Downes Pool Company for a decade (since May of 2007). I used two pool companies before them and they are far superior. Responsive, knowledgeable, good technicians, and reliable. Not sure what else you can ask for in a company. I highly recommend this company and have recommended them to others in the area and they have been very happy with them also.
- PAUL HUMENANSKY
I have used Downes for over 15 years in the maintenance of my pool and deck and have been extremely happy with their professionalism, timeliness of responses to requests and their knowledge when repairs are needed. I would refer anyone who asks for a reference my response is: "Excellent".
- WILLIAM KABAKER
My husband and I are extremely happy and satisfied with Downes Pools. They built our pool in the summer of 2002 and we also continue our summer maintenance with them every year. Every employee has been extremely nice and helpful and their customer service is top notch.
- JAYNE HAYES
Downes built our pool and has maintained pools for us (including re plastering) at two different houses for over 10 years. Their execution has been flawless, they are very responsive for every issue, and their staff that visits our house is always very helpful.
- ROGER HOCHSCHILD
After interviewing several pool companies I choose Downes which turned out to be one of the best moves I made building my house. Lou and Mike could not be more professional. They walked me through the entire pool building process. 10 years later and I have had no issues with my pool. I also use them for maintenance and couldn't be happier. If I ever build another pool I will use Downes.
- JIM RICHARDS
Downes Swimming Pool Company is an absolute delight to work with. We built our house and dealt with many trades and subs. Downes Pool was by far the most professional to deal with. They delivered on time and on budget. Any small issue that did arise, they handled immediately with no charge. We still use them for our maintenance and I would highly recommend them to anyone who is building a pool.